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Terms of Service

January 1, 2024

The web pages available at www.cupidgen.com and linked pages ("CupidGen", the "Site") is accessed by you ("you", the "Member") under the Terms of Service ("Agreement") described below.

Please read these terms carefully before using any of CupidGen's services. By accessing the Site, viewing any content or using any services available on the Site (as each is defined below) you are agreeing to be bound by these terms, governs our relationship with you in relation to the Site. If you disagree with any part of the terms, please do not access the Site.

1. Membership

You do not have to be a member of the Site to enjoy some of the features of the Site. In particular, the Site users who are not members may view some of the content on the Site as long as they comply with our standards of conduct. However, members receive additional benefits, subject to our standards of conduct from time-to-time. We may change the benefits, features and levels of membership from time-to-time by sending you an email or by posting the changes on the Site. Our provision of the above benefits to you and all other services we provide on the Site, are collectively "the Services". CupidGen may use third parties to provide some or all of the Services. The Services may be provided using servers and other equipment located in any country including Canada, the United States and elsewhere.

2. Eligibility

By registering as a member you represent and warrant to us that:

(a) you are an individual who can form a legally binding contract at law; and

(b) you are at least 18 years old, and of the age of majority in the jurisdiction from which you access the Site.

3. Minors

Minors are not allowed to use CupidGen.

4. Account, User Name and Password

(a) You must select a unique user name for your account. You must not use a user name that is, in our sole discretion, vulgar, offensive, defamatory, obscene, hateful or otherwise unlawful or objectionable. We may modify user names as we see fit.

(b) You must keep your password secure and confidential.

(c) You are solely responsible and liable for all activity conducted through your account. If you become aware of or reasonably suspect any security breach, including any loss, theft or unauthorized disclosure or use of your password, you must immediately report the actual or suspected security breach to us by contacting us.

(d) All information you provide to us must be true, complete and current, and you must update this information as necessary to keep it true, complete and current.

5. Access and Use of Services

You may only access the Services through the interface provided on the Site. Also, you may only use the Services for your own purposes, and you must not resell, transfer or otherwise provide any of the Services to any third party.

6. Payment

Many portions of the Site are free to use. However, if you wish to use any of the premium services or wish to purchase any products available on the Site, you agree to pay CupidGen the prices posted on the Site for those products and services, plus all applicable taxes, and you will make those payments on the dates set out on the Site. CupidGen may change the fees from time-to-time.

7. Payment Options

You may pay CupidGen through the payment options made available on the Site. You must comply with the terms of all agreements between you and any third-party payment processors, and if you have any disputes regarding the processing of your payment you must deal directly with those third parties to resolve the disputes. If CupidGen allows you to pay CupidGen directly via credit card, then you authorize CupidGen to charge all amounts to the credit card number you provide to CupidGen. If your credit card payment is rejected or refused you will immediately pay CupidGen the amount due and provide CupidGen with an alternative credit card number for future payments. You represent and warrant to CupidGen that each credit card you use for payment to CupidGen either belongs to you, and you have the right to charge all such payments on the credit card(s).

8. Interest

You will pay CupidGen simple interest on all overdue amounts at a rate of 5% per year, calculated from the date payment was due until the date payment (including accrued interest thereon) is made in full.

9. Rules

Whenever you access, use or otherwise deal with the Services, you must comply with all:

(a) applicable laws;

(b) acceptable-use policies and other policies implemented by CupidGen with respect to the Site or the Services from time-to-time, as posted on the Site; and

(c) other rules and policies or procedures that CupidGen communicates to you from time-to-time.

10. Privacy

Without limiting anything in this Agreement, you must comply with all applicable privacy laws and must not collect, use, retain or disclose any third party's personal information without their consent unless otherwise permitted by law to do so.

11. Your Privacy and Communications Consent

We and our representatives may collect personal information about you including your name, contact information, personal preferences and other information. You will find more information, including the purposes for which we and our representatives may use your personal information, in our Privacy Policy @ www.cupidgen.com/privacy

We may use aggregate, non-identifiable information about the Site members for promotional and advertising purposes. We will not sell your personal information to third parties. If we suspect you of fraudulent or other prohibited activities, we may disclose your personal information to the police or other authorities. We will not otherwise disclose your personal information except as permitted or required by law or our Privacy Policy.

12. Ownership

As between you and CupidGen, you will retain ownership of all original text, images, videos, messages, comments, ratings, reviews and other original content you provide on or through the Site, including Digital Products and descriptions of your Digital Products and Hard Products (collectively, "Your Content"), and all intellectual property rights in Your Content.

Any content generated using CupidGen's AI technologies, including but not limited to photos, text and video, which you have paid in full for, belongs to you.

As between you and CupidGen, CupidGen or third parties solely own the following (the "CupidGen Property"):

(a) all other content on the Site or provided through the Services, including all text, photos, videos, templates, and other content provided by CupidGen (collectively, the "CupidGen Content") and all intellectual property rights in the CupidGen Content; and

(b) all tools, hardware and software used to provide the Services (collectively, the "CupidGen Tools");

(c) the graphical design of the Site, the Site user interface and the look and feel of the Site and the Site user interface; and

(d) the names, logos and trade-marks of CupidGen and on the Site (including third parties' marks) and CupidGen.

You must not copy, modify, distribute, use, exploit or make derivative works from any of the CupidGen Property except as explicitly permitted by CupidGen.

13. Licence regarding Your Content

Your Content may be shared with third parties, for example, on social media sites to promote your content on the Site. Accordingly, you hereby grant royalty-free, perpetual, world-wide, licences (the "Licences") to CupidGen and our service providers to copy, modify, reformat and distribute Your Content, and to use the name that you provide in association with Your Content, in connection with providing the Services; and to CupidGen and our service providers, members, users and licensees to use, communicate, share, and display Your Content (in whole or in part) subject to our policies, as those policies are amended from time-to-time.

14. Moral Rights

CupidGen and our service providers, members, users and licensees may use, copy, display and transmit your user name in connection with any or all of Your Content if CupidGen or the service providers, members, users or licensees wish to do so.

15. Representations regarding Your Content

You represent and warrant to CupidGen that:

(a) the use, communication, sharing, display, copying, reformatting and distribution of Your Content as permitted by the Licences will not infringe or violate the rights of any third party.

16. Content Disclaimer

CupidGen does not endorse any of the content on the Site. CupidGen will not be responsible or liable for content that is generated by the Site users.

17. Monitoring and Disclosure

CupidGen cannot monitor everything on the Site and does not normally monitor your use of the Services; however, CupidGen and our representatives may do so. We reserve the right (but have no obligation) to remove, delete, edit or reclassify content that we determine, in our sole discretion, is objectionable for any reason. We will not have any liability for any failure to remove, or delay in removing, any content. We may disclose any information that is necessary to satisfy any law, regulation or lawful request or as necessary to operate the Services or to protect the rights or property of itself or others that are directly related to providing the Services. If you notice any inappropriate content on the Site, please contact us @ www.cupidgen.com/contact

18. Other rules regarding Your Content

You are responsible for keeping back-up copies of all of Your Content; CupidGen will not be liable for any loss or damage to any of Your Content. CupidGen may impose limits on the quantity and size of Your Content stored on our servers, and the duration Your Content is stored on our servers.

19. Credit Validity & Refunds

CupidGen is not required to provide refunds on any purchases. CupidGen is not required to refund any remaining credits unused for any reason. Refunds are at the sole discretion of CupidGen. You agree that by purchasing any of our products, you are not entitled to any refunds except at our sole discretion.

Credits you purchase on CupidGen have no expiration date and last indefinitely. CupidGen reserves the right to change the services that can be purchased with the credits.

20. Use of the Services

You must not:

(a) reverse engineer, de-compile, hack, disable, disrupt, interfere with, disassemble, copy, decrypt, reassemble, supplement, translate, adapt or enhance any of the CupidGen Property or the Services;

(b) create a link, name or label, or otherwise upload to or transmit from the Site or the Services any content, link or anything else that (if reproduced, published, transmitted or used) may:

  • be defamatory, threatening, abusive, harassing, hateful, obscene, pornographic, harmful or invasive of anyone's privacy, or excessively violent,
  • violate any law including intellectual property, privacy or other laws;
  • impersonate any person;
  • give rise to civil or other liability; or
  • relate to illegal drugs, weapons, gambling or other illegal activities;

(c) upload to or transmit from the Site or the Services any data, file, software or link that contains or redirects to a virus, Trojan horse, worm or other harmful component;

(d) use the Site or the Services to do or attempt to do any of the following without CupidGen's prior written permission:

  • send spam or other bulk messages;
  • gain unauthorized access to any data, network or system;
  • conduct or promote any commercial activity;
  • gamble;
  • monitor data or traffic on any network or system;
  • obtain an email address, user name or other information about a third party without their consent;
  • use any misleading, false or deceptive TCP/IP header information in any email or posting; or
  • conduct or instigate any denial of service attack against the CupidGen website or network, any other CupidGen website or network, or any third party's website or network;

(e) improperly make complaints or false reports on the Site;

(f) artificially inflate or alter ratings, views or statistics on the Site;

(g) falsify any data or information available on the Site;

(h) delete or modify any copyright or other intellectual property notices on the Site;

(i) sell or transfer your the Site account, or allow any third party to access or use it;

(j) avoid, circumvent, or disable any access control technology, security device, procedure, protocol, or technological protection mechanism that may be included or established in or as part of any of the Site or the Services or any hardware/software used to provide the Site or the Services, or third party hardware/software or services;

(k) interfere with the Services or any third party's use of the Site or the Services;

(l) resell any of CupidGen's services or allow any third party to use or access the Site or the Services without CupidGen's prior written consent; or

(m) authorize or encourage any third party to do any of the above

21. Remedies

In addition to any other available remedies, upon breach of any of your obligations under this Agreement CupidGen may suspend or terminate the Services and your the Site account.

22. Terms of Other Services

If you use any other service or software provided by or through CupidGen or the Services, you must comply with all terms and conditions that are imposed upon your use of that service or software.

23. Advertising

Some of the Services may contain advertisements and promotions which may be targeted to you based on your use of the Site and the Services. The format, type and content of the advertising and promotions may change from time to time. You must exercise caution when purchasing goods or services from any third party advertiser or brand that may be promoted on or linked to the Site.

24. Member Responsibilities

You are solely responsible for obtaining all computer equipment and connections required to access and use the Services. CupidGen will not be responsible for the workings or failures of your computer equipment, network, software or Internet access.

25. Interruptions/Errors

Your use of the Site and the Services might be interrupted and will not be free of errors. Some of the content on the Site might be translated, and those translations may not be accurate or appropriate. The Services may be unavailable from time-to-time due to routine maintenance, upgrades, hardware/software malfunctions, repairs, power outages, hackers, denial of service attacks and unforeseeably large service demands.

26. Modifications

From time to time, CupidGen may add new features to the Site and the Services, remove existing features from the Site and the Services, or otherwise modify the Site and the Services (including their functionality, "look-and-feel", universal resource locators and software components).

27. Inactive and Abandoned Accounts

If you do not log into your account for any period of at least 365 consecutive calendar days, your account may be deemed "Inactive". We may, in our sole discretion, suspend or terminate your account and membership if it becomes inactive.

28. Termination

Without prejudice to any of our rights at law or equity, CupidGen may terminate your access to the Site and the Services with no prior notice if you fail to make a payment to CupidGen as and when required, or if you fail to comply with any obligation in this Agreement, or if any of your representations or warranties is or becomes untrue. CupidGen may also terminate or suspend any or all of the Services at any time without prior notice.

29. Termination by you

You may terminate your Site account at any time. Termination of your account is your only remedy with respect to any dispute with the Site, including disputes relating to

(a) this agreement or our enforcement of it;

(b) the Site, the CupidGen Content, the CupidGen Tools or the Services; and

(c) the amount, type or payment of fees in connection with the Site or the Services.

30. Effect of Termination

Upon termination of your account or this agreement:

(a) you will immediately cease all use of the Site, the CupidGen Content, the CupidGen Tools and the Services;

(b) you will have no further access to your account or anything associated with it;

(c) you will not receive any refunds for fees you paid under this Agreement;

(d) any unused or remaining time, credits, points or in your account at the date of termination will be permanently forfeited and revoked from you, and you will not receive any refund or credit for any of them;

(e) you will immediately pay CupidGen all amounts owing under this Agreement;

(f) CupidGen may (but is not required to) delete some or all of Your Content from the Site and from your account within 60 days after termination;

(g) the Licence will continue in full force and effect for all of Your Content, including content the Site deletes; and

(h) sections 9 - 18 and 34 - 41 will survive termination.

31. Contests

We may provide contests on the Site. If we do, they will be governed by rules we impose upon contestants. If you participate in a contest, you must comply with the rules of that contest. If there is a conflict between this agreement and the rules of a contest, the rules of the contest will govern with respect to that contest.

32. Links from the Site

The sites that are linked from the Site are not under our control, and we do not assume any responsibility or liability for any communications or materials available at those linked sites, or personal information collected about you from those sites. You may be charged fees to access or use the linked sites; these fees are not covered by any fees you pay to CupidGen. All links are provided for your convenience only; they are not an endorsement or referral by us.

33. Links to the Site

You must not link to the Site or any content on the Site except as explicitly permitted by this section or our policies. Your permission to link to the Site is expressly conditioned upon your compliance with the following restrictions:

(a) the link must comply with the Site’s other policies regarding content;

(b) the link and surrounding materials must not deliver any the Site content in a framed environment, or alter the layout, content, look, or feel of the Site content;

(c) the link and surrounding materials must not imply affiliation or falsely represent any relationship between the linking site and the Site; and

(d) the link and surrounding materials must not portray the Site or its services in a false, misleading, derogatory, defamatory or otherwise offensive manner.

34. Disclaimer

THE SITE, THE CUPIDGEN CONTENT, THE CUPIDGEN TOOLS AND THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE". CUPIDGEN DISCLAIMS ALL TERMS, CONDITIONS, GUARANTEES, REPRESENTATIONS AND WARRANTIES (EXPRESS, IMPLIED, STATUTORY AND OTHERWISE), IN RESPECT OF THE SITE, THE CUPIDGEN CONTENT, THE CUPIDGEN TOOLS AND THE SERVICES, INCLUDING THOSE OF MERCHANTABILITY, NON-INFRINGEMENT, TITLE, QUALITY AND FITNESS FOR A PARTICULAR PURPOSE.

35. Limitation of Liability

YOU USE THE SITE, THE CUPIDGEN CONTENT, THE CUPIDGEN TOOLS AND THE SERVICES AT YOUR OWN RISK. CUPIDGEN WILL NOT BE LIABLE FOR ANY LOSS IN CONNECTION TO THE USE OF, OR INABILITY TO USE, THE SITE, THE CUPIDGEN CONTENT, THE CUPIDGEN TOOLS AND THE SERVICES, INCLUDING ANY LOSS TO YOUR CONTENT. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, AND WITHOUT LIMITING THE PREVIOUS SENTENCE, CUPIDGEN WILL NOT BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, PUNITIVE OR EXEMPLARY DAMAGES OR LOST PROFITS WHATSOEVER IN CONNECTION WITH THE SITE, THE CUPIDGEN CONTENT, THE CUPIDGEN TOOLS OR THE SERVICES.

36. Maximum Liability

IF, DESPITE THE ABOVE LIMITATIONS, CUPIDGEN BECOMES LIABLE TO YOU IN RESPECT OF THE SITE, THE CUPIDGEN CONTENT, THE CUPIDGEN TOOLS OR THE SERVICES, OR A COMBINATION OF THE FOREGOING, THAT LIABILITY WILL BE LIMITED TO CAD $10.

37. Indemnity

YOU WILL INDEMNIFY CUPIDGEN AND ITS AFFILIATES, OFFICERS, DIRECTORS, SHAREHOLDERS, EMPLOYEES, REPRESENTATIVES, LICENSORS AND LICENSEES (COLLECTIVELY, THE "INDEMNITEES") AND HOLD THE INDEMNITIES HARMLESS FROM AND AGAINST ALL DAMAGES, INJURIES, LIABILITIES, COSTS, EXPENSES AND LEGAL FEES THAT ANY OF THEM MAY INCUR IN CONNECTION WITH:

(A) YOUR CONTENT, INCLUDING CLAIMS THAT YOUR CONTENT OR THE EXPLOITATION OF IT AS PERMITTED BY THIS AGREEMENT INFRINGES OR VIOLATES THE RIGHTS OF ANY THIRD PARTY;

(B) YOUR USE OF THE SITE, THE CUPIDGEN CONTENT, THE CUPIDGEN TOOLS OR THE SERVICES; OR

(C) THE UNTRUTHFULNESS OR INACCURACY OF ANY OF YOUR REPRESENTATIONS OR WARRANTIES TO US; OR

(D) YOUR BREACH OF ANY OBLIGATION, REPRESENTATION OR WARRANTY IN THIS AGREEMENT.

38. Modifications to this Agreement

From time to time in our sole discretion CupidGen may modify the terms of this Agreement by posting the modifications on the Site. You will be bound by the modified terms after the modified terms have been emailed to you or have been posted on the Site for 30 days.

39. Governing law

Any dispute or claim by you arising out of or related to this Agreement will be governed by Ontario law, exclusive of its choice of law rules. For any disputes deemed not subject to binding individual arbitration, as provided in the section immediately below, you and CupidGen agree to submit to the exclusive jurisdiction of the Superior Court of Ontario. You and CupidGen agree to waive any jurisdictional, venue, or inconvenient forum objections to such courts (without affecting either party’s rights to remove a case to federal court if permissible), as well as any right to a jury trial. The Convention on Contracts for the International Sale of Goods will not apply. Any law or regulation which provides that the language of a contract shall be construed against the drafter will not apply to this Agreement. This paragraph will be interpreted as broadly as applicable law permits.

40. Disputes with other users

You are solely responsible for resolving any disputes you may have with other Site users. CupidGen may, but is not obligated to, assist you with this. CupidGen will have no liability whatsoever to you in connection with any such dispute, regardless of whether or not CupidGen assists you with that dispute.

41. General

No delay or failure to act by CupidGen regarding any default will impair any of our rights or remedies that are not expressly waived in writing. This Agreement supersedes all prior agreements of the parties regarding the Site and the Services, and constitutes the whole agreement with respect to the Site and the Services. You must not assign or sublicense this Agreement or any of your rights under this Agreement without our prior written consent, which may be withheld without cause. CupidGen may assign or sublicense this Agreement and any or all of our rights and obligations under it in our sole discretion. This Agreement will enure to the benefit of and be binding upon the parties and their lawful successors and permitted assigns. CupidGen will not be liable for any delay or damage caused as a result of any event beyond its reasonable control; any delay caused by any such event will not be deemed to be a breach of or failure to perform this Agreement.